The User may withdraw from the Agreement within 14 days from the date of payment for the service / purchase of the ticket, by submitting a written notice of withdrawal to e-mail: [email protected] .

In case of withdrawal from the Agreement, the User shall be refunded within 30 days from the day of receiving the notice of withdrawal.

In the event of not performing the service or cancelling the event for any reason, Creative Media Art doo will notify the User as soon as possible and make refund. Creative Media Art doo will not be liable for any form of damages suffered by the User due to the cancellation.